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Are you a Hotel?

Optimise the procedures and timing of your bookings and improve the performance of direct sales

The CRO helps your front and back-office operators in managing bookings received from direct channels such as e-mail, telephone and walk-in.

In particular, it allows you to:
  • Monitor rates and availability in real time
  • Manage estimates quickly and easily
  • Have advanced reporting to monitor the number of direct requests received and the performance of your Booking Office
The CRO is a flexible interface designed for direct sales and contains numerous features that help increase your booking office’s conversions:
  • You always have real time updates of rates and availability based on changes made in the CRS
  • You can give ad hoc discounts and change the price in percentage terms or as absolute values
  • You can book the room instantly or send an estimate to the customer and decide whether or not to block the availability by setting a deadline for confirmation
  • You can customise the estimate or the booking by adding additional services, such as transfers or parking
  • You can send individual estimates or a single combination of dates or multiples, meaning with several combinations of dates.
  • You can store your customers' data and build your database in order to be able to easily recall each customer's profile and make a new booking
  • You can customise the text and the graphic template used for your estimates. With one click, the user can confirm the estimate by entering their credit card details
  • You can monitor the efficiency of your booking office thanks to reports that show the bookings generated by each operator and the turnover
Related Products
Booking Engine

Your online sales channel without intermediaries

CRS

Manage rates, availability and bookings centrally