Are you a Hotel?

Optimise the procedures and timing of your bookings and improve the performance of direct sales

The CRO helps your front and back-office operators in managing bookings received from direct channels such as e-mail, telephone and walk-in.

In particular, it allows you to:
  • Monitor rates and availability in real time
  • Manage estimates quickly and easily
  • Have advanced reporting to monitor the number of direct requests received and the performance of your Booking Office
The CRO is a flexible interface designed for direct sales and contains numerous features that help increase your booking office’s conversions:
  • You always have real time updates of rates and availability based on changes made in the CRS
  • You can give ad hoc discounts and change the price in percentage terms or as absolute values
  • You can book the room instantly or send an estimate to the customer and decide whether or not to block the availability by setting a deadline for confirmation
  • You can customise the estimate or the booking by adding additional services, such as transfers or parking
  • You can send individual estimates or a single combination of dates or multiples, meaning with several combinations of dates.
  • You can store your customers' data and build your database in order to be able to easily recall each customer's profile and make a new booking
  • You can customise the text and the graphic template used for your estimates. With one click, the user can confirm the estimate by entering their credit card details
  • You can monitor the efficiency of your booking office thanks to reports that show the bookings generated by each operator and the turnover
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